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Method of purchase

Method of purchase

Products can be purchased by following the steps below:

  • User service registration, for the user that prefer to register
  • Authentication via User ID and Password (log-in)
  • Product selection
  • Order placement by entering the details necessary to conclude the contract
  • Confirmation
  • Verification of the data provided and the conditions of sale
  • Order confirmation and dispatch

The order placed by the customer through the authentication steps with User ID and Password is binding and the contract of sale shall be deemed as having been concluded once the customer receives order confirmation. This is without prejudice to the right of withdrawal available to customers. The order confirmation will be sent to the e-mail address provided by the customer during the registration process. Confirmation will contain an overview of the conditions of sale, product details and basic product characteristics, as well as detailed information on the price, payment methods and on withdrawal and delivery charges. If a product is temporarily or permanently unavailable, the Company undertakes to immediately notify the customer thereof and, in any case, within a period of no more than 30 days. The Company shall arrange for the return any sums already paid by the Customer, by means of a refund and/or credit note corresponding to the value of the goods. It is understood that both orders and receipts shall be deemed as having been received when the Parties have the opportunity to access them.

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